Hyashop vs RM365 / Reliable Medicare: comparison for professionals
RM365 (RM365 France, Paris) is the French site of the Reliable Medicare group, a UK-based distributor. Hyashop, founded in 2014 in Avignon, France, supplies aesthetic-medicine products to healthcare professionals in 44 countries. Below is a factual comparison of the two sites, based on their public pages as of 20 October 2026.
Service comparison
| Criterion | Hyashop | RM365 / Reliable Medicare |
|---|---|---|
| Returns | 7 days after receipt, unopened products | Return request must be sent within 24 hours of receipt |
| Best price guarantee | Yes: cheaper elsewhere, we refund the difference | No refund-the-difference guarantee stated |
| Price display | Visible without an account, shown excl. VAT | Prices are not labelled excl. or incl. VAT |
| Trustpilot rating | 4.6/5 (267 reviews) | 4.3/5 (1,266 reviews, rm365.fr) |
Prices on selected products
RM365 does not state whether its prices include VAT, so we do not compare them line by line. All Hyashop prices are shown excl. VAT.
Where RM365 / Reliable Medicare stands out
RM365 offers free delivery in France from €100 and in-person pickup in Paris.
Why practitioners order from Hyashop
- Public prices shown excl. VAT, no account needed to see them.
- Best price guarantee: cheaper elsewhere, we refund the difference.
- Prepared and shipped within 24 business hours, delivered in 48/72 h in Europe, free from €500 excl. VAT.
- Original products, CE-marked where applicable, with a guaranteed minimum shelf life.
- Advice on WhatsApp at +33 6 14 58 98 12, Monday to Friday, in French, English and Spanish.
Frequently asked questions
Is Hyashop an alternative to RM365 / Reliable Medicare?
Yes. Hyashop delivers healthcare professionals in 44 countries, with public prices excl. VAT, a best price guarantee and dispatch within 24 business hours.
Are Hyashop products authentic?
Yes. They are original products, CE-marked where applicable, delivered sealed with a guaranteed minimum shelf life.
How do I buy without VAT from another EU country?
Enter your EU VAT number in the cart: if it is valid, the order is invoiced excl. VAT.
See also: all our comparisons · Hyashop at a glance
Sources: public pages of rm365.fr checked on 20 October 2026 (rm365.fr/expedition-et-livraison, rm365.fr/faq, rm365.fr/termes-et-conditions, fr.trustpilot.com/review/www.rm365.fr). Hyashop is not affiliated with RM365 / Reliable Medicare. Brand names belong to their owners.